Launched in 2018, Forethought is an AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform.
In 2018, Forethought won the TechCrunch Disrupt Battlefield and soon after landed a $9 million Series A. In 2020, the company raised a $17 million Series B on the heels of the explosive growth of Agatha, its AI for customer support teams. Forethought also landed a $65 million Series C in 2021.
$65M • 2022 • Series C
Forethought is a generative AI agent for customer support, trained on a company’s unique data set.
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