Forethought, the AI-powered customer support company, was founded by Deon Nicholas and Sami Ghoche in September 2017, who were later joined by their other co-founders, Colm Doyle and Gianina Skarlett. Shortly after winning TechCrunch Disrupt 2018, Forethought landed a $9 million Series A.
According to Business Insider, Nicholas (an alum of Facebook, Dropbox, and Palantir who had been recently named to the Forbes 30u30 list) spearheaded their Series B raise, which targeted both institutional investors and celebrities. Using this pitch deck, Forethought raised $17 million in a Series B round from existing investor Ashton Kutcher, and Guy Oseary's Sound Ventures, NEA, Operator Collective, and others, alongside Sean "Diddy" Combs, LL Cool J, and Qualtrics CEO Ryan Smith. In 2022, the company raised a $65M Series C (click to see the deck).
$17M • 2017 • Series B
Forethought's AI platform automates and enhances customer support.
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