Front, an email and customer communication startup, began as a shared email inbox product that allows a company to interact with incoming emails as a team; over time, the startup has integrated more communication channels such as SMS conversations, live chats with customers on the website, Facebook messages, and more.
Laurent Perrin and Mathilde Collin co-founded Front in 2013. Since then, the company has grown steadily, and its customers now include Shopify, Dropbox, Flexport, Checkout.com, Lydia, Airbnb, and others.
Front raised a $65 million Series D round, valued at $1.7 billion. This latest funding round was led by Salesforce's venture capital arm, alongside Battery Ventures. New investor PagerDuty CEO Jennifer Tejada also participated in the round, alongside existing investors Sequoia Capital, Threshold Ventures, and Uncork Capital.
2022 • Series D
Front is a communication hub for building strong customer relationships on digital channels.
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